Delivery in 7 to 15 days
- Free express shipping
- Please inform customer support within 48 hours to request a return.
- For more information, please refer to our detailed shipping policy.
Delivery in 7 to 15 days
- Free express shipping
- Please inform customer support within 48 hours to request a return.
- For more information, please refer to our detailed shipping policy.
Choose Adila for exclusive, ethically crafted moissanite and lab-grown diamond jewelry, combining elegance and sustainability with unique designs
FAQ's
Of course! You may cancel your order within 24 hours and either choose to receive a full refund or life-long store credit. The full refund will be initiated within 3 working days.
The Adila policy is simple. In case, the product is not how you expected, we offer an exchange of another product of the same value, or a life-time store credit in your Adila account. You also have an option of transferring that amount into a gift card and giving it your loved ones! The exchange should take place within 2 days of purchase.
If the 24 hours return policy is met, the amount of the product minus the tax, shipping & insurance charges will returned to you within 5 working days.
Contact us on +91 8369189572 or info@adilaworld.com to get in touch with our team.
*This is not applicable for custom pieces
- Please contact our customer support on +91 8369189572 or info@adilaworld.com and you will be emailed an exchange form. We will share a return form with you. Fill that form and share with our customer support team.
- In the event of making an exchange, place the unused merchandise in the original Adila packaging accompanied with the invoice, certificate and insurance policy and seal it.
- Items showing any sign of wear or that have been altered or tampered with (by anyone/entity besides Adila) or damaged in any manner will not be accepted for exchange.
- Once the exchange is confirmed and approved by Adila, your exchanged item shall be processed at the earliest.